Frequently Asked Questions

Everything about Batouxiang AI Ads Assistant — sign-up, store authorization, AI management, results and billing.

Product & Features

What is Batouxiang AI Ads Assistant?
Batouxiang AI Ads Assistant (batouxiang.com) is for Amazon sellers. It connects to your store through the official Amazon API and lets AI plus a rules engine optimize Sponsored Products ads 24/7 — automatically adding keywords and competitor ASINs, adjusting bids, and pulling and parsing reports. Supports multiple countries' marketplaces and multiple stores.
What can it do?
Five AI assistants cover the full ad workflow: the AI Bidding Assistant tiers keywords into Traffic/Conversion/Scale Seeds and re-prices them automatically; the AI Product Targeting Assistant targets competitor ASINs in bulk to capture their traffic; the AI Cost Saver finds keywords and ASINs that spend without selling and lowers, caps or negatives them; the AI Budget Assistant shifts daily budgets up or down based on ACOS; the AI Weekly Report Assistant delivers a WeChat report every week. MCP access via WorkBuddy lets you steer the strategy in plain language (conservative or aggressive, your call). The result: lower ACOS and higher ad ROI. See Features.
Who is it for?
Amazon sellers who want lower ACOS, less manual work and more efficient ads — launching new products, stabilizing mature listings, or running many stores and marketplaces. Especially good for first-year sellers (0–1 year), solo small sellers, traditional factories going cross-border, and part-time sellers.
Will the AI overspend?
No. The AI is bound by budget caps and ACOS thresholds, with bid changes limited to 10%–30% per day.

Sign-up & Authorization

How do I create an account?
Go to batouxiang.com/register, click Sign Up, enter your company name and phone number, request and enter the verification code (invite code optional), accept the terms and submit. First month of AI management is free for new users.
Not receiving the verification code?
Check that the phone number is correct and retry after 60 seconds; if it still doesn't arrive, contact support.
Store authorization keeps failing — what should I do?
Make sure the browser you are using is logged in to the corresponding Amazon store, and authorize with the primary account. Authorize in the same browser you normally use to run the store (Ziniao, Felten, Zhanfu or similar). Authorization has two steps: first the region-level "Authorize" (SP-API), then the marketplace-level "ADS Authorize" (Ads API) — see the Getting Started guide.
How long after authorization can AI management start?
Data collection takes 6–12 hours after authorization; listing management can only start once collection completes.
How many stores can one marketplace be authorized to?
One marketplace can only be authorized to one store.

Management & Results

Why won't the Manage button open?
Data collection must finish (6–12 hours after authorization) before listings can be put under AI management.
My listing list is empty — what should I do?
Wait 10–15 minutes for the sync; check that authorization succeeded and that your filters aren't too strict.
How soon will I see results?
Typically an ACOS improvement trend appears within 3–7 days and results stabilize by day 14. The first managed run has a learning period of about 24 hours.
How do I choose between the three AI models?
New Product Launch model: launching new listings (fewer than 20 orders per week); Bargain Hunter model (default recommendation): products priced under USD 20 with an ACOS target under 10%; Mature Product model: established listings (more than 80 orders per month).
Can I adjust ads manually while a listing is managed?
Not recommended. Avoid manually adjusting ads on the same listing while it is under AI management, so you don't disturb the AI's strategy.
Can I stop AI management at any time?
Yes. You can stop management for individual or all listings at any time on the "AI Management" page, effective immediately.

Billing & Support

How does billing work?
The first month is free after registration; from the following year it is CNY 2,999 per marketplace per year, charged only for marketplaces actually under management. See the pricing page.
How do I contact support?
In-app support: the blue chat button at the bottom right of the console; phone: +86 186 0075 3412; email: shiwei@batouxiang.com.

📚 Go Deeper: Guides & Resources

Want to understand how Batouxiang works and how to optimize Amazon ads? Start here.

Getting Started Guide

Three steps: register → add & authorize your store → manage listings, with step-by-step screenshots. About 10 minutes end to end.

Open the guide →

Free Ad Audit

USD 200 test budget, 14 days to decide whether a new product is worth pushing. Apply for a free audit of your account.

Apply for a free audit →

AI Tools Roundup

Amazon ads and AI optimization tools compared, so you can pick the right one for each job.

See the tools →

Content Hub (Chinese)

In-depth articles on Amazon ads principles and hands-on tactics, updated continuously — published in Chinese.

Open the content hub →

Still have questions?

Sign up free and get your first month of AI management — connect your store in 3 steps.

Sign Up Free

Open the Getting Started guide →

WeCom support QR code

Scan to add WeCom support

Online 24/7